Frequently Asked Questions
Everything you need to know about Alani Nu style and service.
How do I determine the right size for my Alani Nu apparel?
We provide a comprehensive size guide on every product page. Since our fashion line features both athletic and lifestyle fits, we recommend measuring your bust, waist, and hips to ensure the perfect fit.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please note that items marked as 'Final Sale' are not eligible for returns or exchanges.
When will my order ship and how can I track it?
Orders are typically processed within 1-2 business days. Once your package leaves our warehouse, you will receive a shipping confirmation email containing a tracking link to monitor your delivery status.
Do you offer international shipping for your clothing collections?
Yes, Alani Nu ships to most countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How should I care for my Alani Nu garments to ensure longevity?
To maintain the quality of our fabrics, we recommend machine washing in cold water with like colors and air drying. Avoid using bleach or ironing directly on printed graphics.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay for a flexible shopping experience.